Intelligent dialogue systems of the next generation for business
Voice assistants, chat and typing bots: they all enable interaction with machines and quick and easy access to information in the enterprise. However, existing conversational AI solutions largely disregard EU data protection standards and the specifics of European language diversity and cultural contexts. Many conversational systems also have limited reasoning capabilities or place information in context where none exists. As a result, their utterances are often less than natural or, in some cases, incorrect.
From chatbot to cognitive assistant
At the Fraunhofer IAIS site in Dresden, we develop intelligent dialogue systems that enable fast and efficient access to information via voice or text input. In doing so, we work with knowledge-driven language models.
The result: complete solutions for very different areas of application that meet data protection requirements and are tailored to the respective needs of the users - such as specific, German-language technical vocabulary or special requirements of the areas of application.
Conversional AI in interaction with knowledge graphs
We use modern AI technologies that combine Machine Learning and knowledge modelling. The special feature of this approach is fact-based AI: in the background of the dialogue systems are knowledge graphs, which combine generated knowledge from complex databases with specific domain knowledge from experts. This enables the dialogue systems to answer even complex queries correctly and in natural language.
Are you interested? We would be happy to arrange a non-binding demo or consultation appointment with you.